
Working with Flat 101 means trust and security. They are a professional team who know at all times what to do and how to develop it in order for the project to be a success.
We help you understand, measure and find possible improvements in your digital products by involving the people you are targeting
User tests help detect problems when using digital products
With these tests our clients can understand the differences between what is stated in their product, what the user understands and what they really think.
In Flat 101 we like to take care and put focus on the quality of our tests, documenting thoroughly and with a high level of depth in all our tests. They help us identify problems that might go unnoticed in another way, as well as essential information for our clients.
Understanding how certain aspects of a product work helps in the making of design decisions
We work each user test meticulously and adapted to the needs of each client, defining together the objective of the study and the metrics. With this information we deepen in the user profiles that the test needs to guarantee its success, we define a sample that can provide the required information and we specify the activities to be tested.
We perform the tests in our own testing laboratory, which allows us to work directly with users and invest as much effort as needed. With the results of the tests we draw conclusions and make the recommendations that best align with the result expected by our client to improve their products.
We have the latest technology available for the measurement, tracking and recording of tests both for desktop and mobile. This makes the data extracted a guarantee of reliability.
Thanks to user testing, the quality of the projects grows, our customers gain additional information about their products and understand the behavior and motivations of their target audience
Definition of the object of study
Capture of users for the test
Preparation of the in-company test or in our facilities
Definition of activities and metrics
SUS evaluation
Depth interview
Recommendations for improvement
The UX certification granted by Nielsen Norman Group makes us a reference agency. We can help those companies that want to understand how their digital product relates to what users expect from it.